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‎09-22-2024 05:34 AM - last edited on ‎09-22-2024 04:54 PM by Retired

HP Recommended

Two online repair attemts done by HP technicians by remote control over 2 different days
[personal info removed]  on 18/09/2024
  [personal info removed] on 21/09/24

After they patiently tried the remote control repair, it has again FAILED . The files get auto-deleted and dissappear and found later in laptop
It seems to be a malfunctioning keyboard which suddenly goes into autodelete mode

 

Category:
1 REPLY 1

‎09-24-2024 01:12 PM

HP Recommended

Hi @stomaxdsa 

 

I'm sending out a private message to assist you with the next course of action. In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name.

 

Hope this helps! Keep me posted for further assistance.

 

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

 

Rachel571 

HP Support

.
Sneha_01- HP support
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