Memory Management BSOD

[mab_Admin]

Hello 

I have a new BSOD problem with my envy for the first time in 1 and half year this is the first time i got this problem of this type.

I got a memory management  blue screen BSOD when checking the dmp file it gives  me the following :

{

MEMORY_MANAGEMENT 0x0000001a 00000000`00004477 00000000`0203c8c8 00000000`00000000 00000000`00000000 storport.sys storport.sys+95af

}

I tried the memory diagnostic test with no problems result.

I tried something but not sure if its related, the BSOD mainly occur after closing the lid of my Envy it restarts and create the message BSOD MEMORY MANAGEMENT

[WAWood]

@mab_Admin 

Bluescreen failures (i.e., BSODs) are notoriously difficult to diagnose and to fix -- far beyond what WE typically can do in THIS self-help Community.

You have a couple of different options to chose from ...

--------------------

The first is that of specialized forums where where folks have vast experience troubleshooting, diagnosing, and suggesting repairs for BSODs. These are available depending on the OS involved, as follows:

The community Win10 forums has a section devoted to diagnosing BSODs. So, your best bet would be to post your problem there: https://www.tenforums.com/bsod-crashes-debugging/
--------------------

The second is using free software to examine the logs that BSODs produce. This app is known as bluescreenview and is available from NirSoft, from here: https://www.nirsoft.net/utils/blue_screen_view.html

You will then have to go online to do searches with that information to get further suggestions about what to do.

Good Luck