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‎01-02-2020 12:49 PM

HP Recommended
Product: Pavilion g7-1070us
Operating System: Microsoft Windows 7 (64-bit)

Memory Test Failed

 

Failure ID 0PP17T-5J6A02-XD014J - 40A003

PRODUCT id: LF156UA#ABA

Memory Module 1 Bottom - Slot 1

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎01-02-2020 03:07 PM

HP Recommended

Hi:

 

You will need to replace the faulty memory module as indicated by the failure code.

 

Below is the link to the service manual for your notebook, where you can find the memory removal and replacement procedure.

 

http://h10032.www1.hp.com/ctg/Manual/c02834058

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3 REPLIES 3

‎01-02-2020 03:07 PM

HP Recommended

Hi:

 

You will need to replace the faulty memory module as indicated by the failure code.

 

Below is the link to the service manual for your notebook, where you can find the memory removal and replacement procedure.

 

http://h10032.www1.hp.com/ctg/Manual/c02834058

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‎01-10-2020 06:34 PM

HP Recommended

Thank you so much!  I was able to get more RAM and then I got a hard drive error.  I ordered a new hard drive and I am waiting for the recovery disc to arrive so I can install Windows 7.

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‎01-10-2020 07:55 PM

HP Recommended

You're very welcome.

 

Hopefully, that will be the end of your troubles, knock on wood.

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