Memory quick check : Failed

[Premjit]

Hii there!

I was facing an issue in my laptop so when I run the Pc hardware Diagnostics UEFI  under memory test it showed me 

Memory Quick Check : Failed 

With Failure id :

GUWG79 - OOOA6J - GXGGRG - 4OBJO3

And Product Id : 2LS16PA#ACJ

So suggest me what should I do next.

[KrazyToad · Accepted solution]

@Premjit

Welcome to HP Community

I have gone through your Post and would like to help

Since this is a Hardware issue please contact HP Support in your region for Service Options

1) Click on this link - www.hp.com/contacthp/ 
2) Select your product type below.
3) Enter the serial of your device. 
4) Select the country from the drop-down. 
5) Select the chat or get phone number options based on your preferences. 
6) Fill the web-form and proceed further.
 

Thank you

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
 

[Premjit]

Hey KrazyToad

Thanks for your reply.

I ran the system diagnosis it also detected a hardware issue as you said. I guess one of my ram stick is not working. I will replace it in the service store.

Thank you for your concern.

[KrazyToad]

@Premjit

Thank you for keeping me posted

Drop us a message anytime you need help

You can also contact HP Support for replacement RAM

1) Click on this link - www.hp.com/contacthp/ 
2) Select your product type below.
3) Enter the serial of your device. 
4) Select the country from the drop-down. 
5) Select the chat or get phone number options based on your preferences. 
6) Fill the web-form and proceed further.

Thank you