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HP Recommended
HP Pavilion 13 Notebook PC
Microsoft Windows 10 (64-bit)
Hello, thanks in advance for answering.
After an increasing amount of various BSoD errors, I decided to do a factory reset on my computer, and after a few days The problem has returned. I tried all kinds of fixes, especially the hardware diagnosis for memory check. It resulted in a failure providing The following data:
MEMORY QUICK CHECK: FAILED
ID : MFSFVF-7H08JU-MFPV6K-006G03
PRODUCT ID : J1Y05EA#AB9

NA
(Then The adress to this website)

The PC specs are The following:
Notebook model: HP Pavilion 13 Notebook PC
Product number: J1Y05EA#AB9
Processor: Intel Core i5-4210U CPU @ 1.70GHz
RAM: 8gb

If any additonal information is required, I will try to provide it as soon as possible. Thanks again in advance.
1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

See p. 56 of the Manual here:

 

Manual

 

Memory access is not easy. Requires removal of the motherboard. But the only way to fix your problem is to remove and replace the memory module(s).

 

8-GB (PCL3, 12800, 1600-MHz) 693374-005 4-GB (PCL3, 12800, 1600-MHz) 691740-005

 

https://www.amazon.com/Kingston-Technology-1600MHz-PC3-12800-KVR16LS11/dp/B00CQ35HBQ/ref=sr_1_1?ie=U...

 

Post back with any more questions. 

 

If this is "the Answer" please click "Accept as Solution" to help others find it. 

 

 

View solution in original post

3 REPLIES 3
HP Recommended

See p. 56 of the Manual here:

 

Manual

 

Memory access is not easy. Requires removal of the motherboard. But the only way to fix your problem is to remove and replace the memory module(s).

 

8-GB (PCL3, 12800, 1600-MHz) 693374-005 4-GB (PCL3, 12800, 1600-MHz) 691740-005

 

https://www.amazon.com/Kingston-Technology-1600MHz-PC3-12800-KVR16LS11/dp/B00CQ35HBQ/ref=sr_1_1?ie=U...

 

Post back with any more questions. 

 

If this is "the Answer" please click "Accept as Solution" to help others find it. 

 

 

HP Recommended
Thank you very much.
As its a laptop im afraid of openig To check The motherboard, but however, I dos find a temporary solution I Guess, on advanced troubleshooting I rolled back to a previous date of The computer, before installing a different Java programme, and it seems to be working fine.
Thank you again for answering.
HP Recommended

That fix will likely be short-lived. Post back if trouble comes up again. 

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