-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Operating System and Recovery
- Memory quick check failure

Create an account on the HP Community to personalize your profile and ask a question
04-02-2017 11:45 AM
After an increasing amount of various BSoD errors, I decided to do a factory reset on my computer, and after a few days The problem has returned. I tried all kinds of fixes, especially the hardware diagnosis for memory check. It resulted in a failure providing The following data:
MEMORY QUICK CHECK: FAILED
ID : MFSFVF-7H08JU-MFPV6K-006G03
PRODUCT ID : J1Y05EA#AB9
NA
(Then The adress to this website)
The PC specs are The following:
Notebook model: HP Pavilion 13 Notebook PC
Product number: J1Y05EA#AB9
Processor: Intel Core i5-4210U CPU @ 1.70GHz
RAM: 8gb
If any additonal information is required, I will try to provide it as soon as possible. Thanks again in advance.
Solved! Go to Solution.
Accepted Solutions
04-02-2017 03:45 PM
See p. 56 of the Manual here:
Memory access is not easy. Requires removal of the motherboard. But the only way to fix your problem is to remove and replace the memory module(s).
8-GB (PCL3, 12800, 1600-MHz) 693374-005 4-GB (PCL3, 12800, 1600-MHz) 691740-005
Post back with any more questions.
If this is "the Answer" please click "Accept as Solution" to help others find it.
04-02-2017 03:45 PM
See p. 56 of the Manual here:
Memory access is not easy. Requires removal of the motherboard. But the only way to fix your problem is to remove and replace the memory module(s).
8-GB (PCL3, 12800, 1600-MHz) 693374-005 4-GB (PCL3, 12800, 1600-MHz) 691740-005
Post back with any more questions.
If this is "the Answer" please click "Accept as Solution" to help others find it.
04-02-2017 03:54 PM
As its a laptop im afraid of openig To check The motherboard, but however, I dos find a temporary solution I Guess, on advanced troubleshooting I rolled back to a previous date of The computer, before installing a different Java programme, and it seems to be working fine.
Thank you again for answering.