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HP Recommended
HP 255 G4 Notebook PC

Can somebody tell me what this means please?

 failure id puqjts-000che-xd7wlk-006d03

Thank you!

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Enter the required information at the link below and it should provide a report of the code and the most likely way to fix it.

 

HP Customer Support - Service Center

 

You will probably have to replace a defective memory chip.

 

Below is the link to the service manual:

 

HP Notebook PC (AMD)HP 255 G4 Notebook PC Maintenance and Service Guide

View solution in original post

3 REPLIES 3
HP Recommended

Enter the required information at the link below and it should provide a report of the code and the most likely way to fix it.

 

HP Customer Support - Service Center

 

You will probably have to replace a defective memory chip.

 

Below is the link to the service manual:

 

HP Notebook PC (AMD)HP 255 G4 Notebook PC Maintenance and Service Guide

HP Recommended

Thank you, I was experimenting a bit and took out one of my RAMs and that was it. Its was faulty. Weird thing was, that 16gb test time was around 9 minutes(with faulty RAM, which ended shortly, never leaving 1% mark) , and then with only one 8gb was 33 minutes. Maybe it can help someone to zero in that fault.

Many thanks!

HP Recommended

You're very welcome.

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