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HP Recommended
Beats edition p390nr
Microsoft Windows 10 (64-bit)
I just purchased a p390nr beats audio addition. I know I am supposed to be able to up grade the ram. But have no idea where to find the memory slot so ibcan see what I need to get.

Thanks
1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

> My old laptop had 8 gb. And was really rather slow performing multiple tasks. It had a 500gb hard drive.

 

Your new laptop has an "AMD Quad-Core A10-7300 APU with Radeon R6 Graphics (1.9 GHz, 4 MB cache)",

with one stick of 8GB DDR3L RAM, and a 1000GB disk-drive (only 5400 RPM -- not 7200 RPM, unfortunately for you).

So, I think that your new laptop should be much faster.

 

 

View solution in original post

4 REPLIES 4
HP Recommended

From:

 

  http://support.hp.com/us-en/product/HP-Beats-Special-Edition-15-p300-Notebook-PC/8499310/model/88885...

 

your computer was shipped with 8GB of RAM.

 

Why do you think that you need more RAM than that?

 

Look at the bottom of the laptop.

Is it one solid piece, or is there a small (maybe 2-inch by 2-inch) rectangular plate, with a few screws holding it in place?

The RAM (or the disk-drive, or the wireless adapter) could be "under" that plate, if it exists.

Otherwise, you'll have to start disassembling the laptop, starting with the keyboard.

This "disassembly" is very technical -- definitely something that you should out-source to a qualified computer technician.

 

Google-search for "download SPECCY free".

Download and install SPECCY, and run it.

It will give all the details about the RAM (manufacturer, speed, type)

and the number of "full" and the number of "empty" RAM slots.

 

 

 

 

HP Recommended
Thanks for the help. My old laptop had 8 gb. And was really rather slow performing multiple tasks. It had a 500gb hard drive. With the type of work I do they fill up fast and slow way down. So I figured if it has the potential to have 16gb of ram then I may as well put it in.
I'll download speecy and see what it has to say.
Thanks for the help!
HP Recommended

> My old laptop had 8 gb. And was really rather slow performing multiple tasks. It had a 500gb hard drive.

 

Your new laptop has an "AMD Quad-Core A10-7300 APU with Radeon R6 Graphics (1.9 GHz, 4 MB cache)",

with one stick of 8GB DDR3L RAM, and a 1000GB disk-drive (only 5400 RPM -- not 7200 RPM, unfortunately for you).

So, I think that your new laptop should be much faster.

 

 

HP Recommended

Laptop OS has been upgraded and very slow. HP says can take 16


@Seandonato73 wrote:
Thanks for the help. My old laptop had 8 gb. And was really rather slow performing multiple tasks. It had a 500gb hard drive. With the type of work I do they fill up fast and slow way down. So I figured if it has the potential to have 16gb of ram then I may as well put it in.
I'll download speecy and see what it has to say.
Thanks for the help!


gig. Only has 8gig now. Have keyboard off. Where is memory located. 

 

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