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Locked

‎04-12-2023 02:27 AM

HP Recommended
Product: Victus by HP 16.1 inch Gaming Laptop PC 16-e0000 (2V8Z4AV)
Operating System: Microsoft Windows 11

Hello

 

I recently updated the BIOS on my PC (i updated the BIOS yesterday)

 

Everything went fine but i noticed that now on startup it gives me a message saying "There is an issue with trusted platform module (TPM) data. Press [Y] - Reset whole TPM Press [N] - Boot with current TPM data Note: Bitlocker may require the recovery key to boot to windows."

 

The computer boots normally into windows if i press N but it doesn't let me shut down the computer with the shutdown option on windows (it says "Shutting down" and after the screen turns off it redirects me to the windows lockscreen) i need to force shutdown the PC with the power button

 

I can try to press Y when it prompts me to choose if i want to reset the TPM or not (maybe the TPM have the data from the old BIOS version) but... I never saw anything like this and I'm kinda scared that it can cause issues with windows or something else

 

IMG_20230412_095740.jpg

 

I hope that someone can help me with this (is not a serious problem but is kinda annoying that it gives me that message and that i need to force shutdown the PC and it could be helpful if someone know how to solve this)

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