Message reading: Boot Device Not Found

[Mrjohnson63]

I have a HP stream message saying Please install an operating system on your hard disk

[Sneha_01]

Hi @Mrjohnson63,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

The "Boot Device Not Found" message on your HP Stream indicates that the laptop is having trouble locating the operating system on the hard drive. Here are some steps you can take to troubleshoot and potentially resolve this issue:

1. Restart Your Laptop

Sometimes, simply restarting the laptop can clear temporary glitches.

2. Check BIOS Settings

• Restart your laptop and press F10 repeatedly as it boots to enter the BIOS setup.
• Ensure that the hard drive is detected. Look under the Storage or System Configuration tab.
• Check the boot order to make sure the hard drive is prioritized.

3. Run HP Hardware Diagnostics

• Restart the laptop and press Esc repeatedly until the Startup Menu appears.
• Press F2 to select HP Hardware Diagnostics.
• Run the Hard Drive Check to see if it detects any issues with the hard drive.

4. Check Connections

If you're comfortable doing so, you can check the physical connection of the hard drive:

• Turn off the laptop and remove the battery (if applicable).
• Open the back cover and ensure the hard drive is securely connected.

5. Recovery Options

If the hard drive appears to be functioning:

• You may need to use recovery media to reinstall the operating system. You can create a recovery USB using another computer.
• Alternatively, you can reset your PC from the recovery options if accessible.

6. Check for Windows Recovery Environment

• Restart your laptop and repeatedly press F11 during boot to access the recovery environment, if available.
• From there, you can try to repair the installation.

7. Reinstall Windows

If the hard drive is recognized but the operating system is missing or corrupt:

• Use a Windows installation USB to reinstall the operating system. Make sure to back up any important data first if possible.

I hope this helps.

Take care and have a good day.

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

Rachel571

HP Support