Microphone not working on hp pavilion laptop

[Mikeyokini]

Microphone is not working on Hp pavilion. It’s recognising but not recording. Have tried all diagnostics I know of. Just won’t recognise any sound for talk and write on Google chrome. Any help please ?

[Kuroi_Kenshi]

Hi @Mikeyokini,

Welcome to the HP Support Community! 

Thanks for reaching out about your query regarding your printer!

We're thrilled to have the opportunity to assist you and provide a solution.

Try these steps:

Ensure Microphone is Enabled:

• Right-click the Sound icon in the system tray and select Sounds.
• Click the Recording tab.
• Check if your microphone is listed and enabled. If not, right-click and select Enable.

Set Microphone as Default Device:

• In the Recording tab, right-click your microphone and select Set as Default Device and Set as Default Communication Device.

Update or Reinstall Audio Drivers

• Open Device Manager.
• Expand the Sound, video and game controllers section.
• Right-click on your audio device and select Update driver.

Test Microphone Using Windows Voice Recorder

• Open the Windows Voice Recorder app.
• Click or tap the microphone icon to start recording.
• Speak into your microphone.
• Stop the recording and play it back to check if it captures sound.

Privacy Settings for Microphone

• Open Settings > Privacy > Microphone.
• Ensure the Microphone access for this device is turned on.
• Scroll down to ensure Allow apps to access your microphone is enabled.
• Under Choose which Microsoft Store apps can access your microphone, ensure that Google Chrome is enabled.

Permissions in Google Chrome

• Open Chrome and navigate to Settings.
• Select Privacy and security > Site Settings.
• Scroll down to Permissions and select Microphone.
• Ensure that the microphone is selected correctly and sites are allowed to access your microphone.

Additional Measures

• Open Settings > Update & Security > Troubleshoot > Additional troubleshooters.
• Select Recording Audio and click Run the troubleshooter.

Check for Windows Updates:

• Open Settings > Update & Security > Windows Update.
• Click Check for updates to ensure your system is up-to-date.

I hope this helps.

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 👍✨

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Best regards,