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HP ENVY x360 15.6 inch 2-in-1 Laptop PC 15-ew0000 (549V8AV)

I'm trying to get a product key from Microsoft but it doesn't recognize the serial number on the bottom of my laptop. 

1 REPLY 1
HP Recommended

@Rain94, Welcome to HP Support Community. 

 

Thank you for posting your query, I will be glad to help you. 

 

Please check this document and follow the steps to raise the warranty dispute: 

HP PCs, printers - Dispute a warranty status | HP® Support

 

Also please refer to the below link to check the warranty status. 

Official HP® Warranty Check - India | HP® Support

 

I hope this helps. 

Take care and have a good day. 

 

Regards,

Garp_Senchau
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.