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HP Recommended
Zbook 15 G5
Microsoft Windows 10 (64-bit)

Hello,

 

I've manually reinstalled a HP Zbook 15 G5 and installed all drivers available on the Support Site of this model, but still have 2 Unknown devices.

 

- ACPI\HPQ6001\

- ACPI\HPQ6007\

 

Has to be HP Wireless Button Driver and HP 3D Driverguard. Where can I get the current Version which is supported for Zbook 15 G5 or are they included in some other Packages?

 

Thanks.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Wireless Button:

https://ftp.hp.com/pub/softpaq/sp81501-82000/sp81886.exe

3D Driveguard:
https://ftp.hp.com/pub/softpaq/sp85001-85500/sp85435.exe

**Click Accept as Solution on a Reply that solves your issue**
***Click the "YES" button if you think this response was helpful.***

View solution in original post

3 REPLIES 3
HP Recommended

Wireless Button:

https://ftp.hp.com/pub/softpaq/sp81501-82000/sp81886.exe

3D Driveguard:
https://ftp.hp.com/pub/softpaq/sp85001-85500/sp85435.exe

**Click Accept as Solution on a Reply that solves your issue**
***Click the "YES" button if you think this response was helpful.***

HP Recommended

Thanks CheryLG for the Drivers, yes they work, will they also be made available on the Support Site of HP ZBook 15 / 17 G5?

 

I like to have the official Version for this Model, cause I know what HP Support will check first if we have problems with this Model.

- Update BIOS

- Run ImageDiag --> version of driver not correct...

 

 

HP Recommended

@nimo_ebe

 Happy to hear it was the solution to your driver problem.

 I have no idea if HP will get them listed on your support page-it happens a lot on various models and we do report things. The only thing I can tell you is the html file for each lists ZBook as compatible.

https://ftp.hp.com/pub/softpaq/sp85001-85500/sp85435.html

https://ftp.hp.com/pub/softpaq/sp81501-82000/sp81886.html

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***Click the "YES" button if you think this response was helpful.***

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