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‎02-07-2017 09:38 PM - edited ‎02-08-2017 12:31 AM

HP Recommended
Product: HP 6910P
Operating System: Microsoft Windows 10 (32-bit)

I upgraded my Notebook into Windows 10 32 Bit and encountered the missing drivers stated in the Device Manager. Can someone help me to find an appropriate driver for my laptop? Here's the list of the missing drivers including the Driver Description and Hardware Ids. Thank you and God speed.

 

Base System Device Properties
PCI\VEN_1180&DEV_0843&SUBSYS_30BE103C&REV_10
PCI\VEN_1180&DEV_0843&SUBSYS_30BE103C
PCI\VEN_1180&DEV_0843&CC_088000
PCI\VEN_1180&DEV_0843&CC_0880

 

PCI Serial Port
PCI\VEN_8086&DEV_2A07&SUBSYS_30BE103C&REV_0C
PCI\VEN_8086&DEV_2A07&SUBSYS_30BE103C
PCI\VEN_8086&DEV_2A07&CC_070002
PCI\VEN_8086&DEV_2A07&CC_0700

 

PCI Simple Communications Controller
PCI\VEN_8086&DEV_2A04&SUBSYS_30BE103C&REV_0C
PCI\VEN_8086&DEV_2A04&SUBSYS_30BE103C
PCI\VEN_8086&DEV_2A04&CC_078000
PCI\VEN_8086&DEV_2A04&CC_0780

 

RICOH Bay8Controller
PCMCIA\RICOH-Bay8Controller-F1B2
PCMCIA\RICOH-Bay8Controller-0000-0000
PCMCIA\RICOH-0000-0000

 

Unknown Device
ACPI\HPQ0004\3&B1BFB68&0
ACPI\VEN_HPQ&DEV_0004
ACPI\HPQ0004
*HPQ0004

 

Unknown Device
ACPI\HPQ0006\2&DABA3FF&0
ACPI\VEN_HPQ&DEV_0006
ACPI\HPQ0006
*HPQ0006

 

Video Controller
PCI\VEN_8086&DEV_2A03&SUBSYS_30BE103C&REV_0C
PCI\VEN_8086&DEV_2A03&SUBSYS_30BE103C
PCI\VEN_8086&DEV_2A03&CC_038000
PCI\VEN_8086&DEV_2A03&CC_0380

 

Untitled.png

1 ACCEPTED SOLUTION

Accepted Solutions

‎02-08-2017 07:51 AM

HP Recommended

Hi:

 

You need these drivers...

 

Base System Device & RICOH Bay8Controller:

 

This package contains the Ricoh Media Card Reader Driver for the supported notebook/laptop models and operating systems. The Ricoh Media Card Reader driver provides support for the following media: Memory Stick, xD-Picture Card, MMC, SD, and SmartCard.

 

ftp://ftp.hp.com/pub/softpaq/sp45001-45500/sp45112.exe

 

PCI Serial Port & PCI Simple Communications Controller:

 

This package provides the Intel Active Management Technology (AMT) driver for the supported notebook/laptop models and operating systems.

 

ftp://ftp.hp.com/pub/softpaq/sp44001-44500/sp44015.exe

 

ACPI\HPQ0004:

 

This package provides HP 3D DriveGuard for the supported notebook/laptop models and operating systems. HP 3D DriveGuard receives notifications from the integrated accelerometer and protects the hard drive (HDD) by automatically "parking the heads" to reduce the risk of damage if the notebook/laptop is accidentally dropped or is abruptly impacted by another object.

 

ftp://ftp.hp.com/pub/softpaq/sp64001-64500/sp64144.exe

 

ACPI\HPQ0006:

 

This package contains the software that enables the HP Quick Launch Buttons, which are special function keys on HP Notebooks. This software works with supported notebook models that are running a supported operating system.

 

ftp://ftp.hp.com/pub/softpaq/sp49001-49500/sp49456.exe

 

Video Controller:  Note...You may have to manually install this driver if the auto install method doesn't work.

 

This package provides the video drivers and Control Panel for the supported notebook/laptop models and operating systems.

 

ftp://ftp.hp.com/pub/softpaq/sp45501-46000/sp45738.exe

 

To manually install the driver, click on the video controller device needing the driver.

 

Click on the driver tab.  Click on Update Driver.  Select the Browse my computer for driver software option, and browse to the driver folder that was created when you ran the driver.

 

That folder will be located in C:\SWSetup\sp45738.

 

Make sure the Include Subfolders box is checked, and the driver should install.

 

Then restart the PC.

View solution in original post

Was this reply helpful? Yes No
6 REPLIES 6

‎02-08-2017 07:51 AM

HP Recommended

Hi:

 

You need these drivers...

 

Base System Device & RICOH Bay8Controller:

 

This package contains the Ricoh Media Card Reader Driver for the supported notebook/laptop models and operating systems. The Ricoh Media Card Reader driver provides support for the following media: Memory Stick, xD-Picture Card, MMC, SD, and SmartCard.

 

ftp://ftp.hp.com/pub/softpaq/sp45001-45500/sp45112.exe

 

PCI Serial Port & PCI Simple Communications Controller:

 

This package provides the Intel Active Management Technology (AMT) driver for the supported notebook/laptop models and operating systems.

 

ftp://ftp.hp.com/pub/softpaq/sp44001-44500/sp44015.exe

 

ACPI\HPQ0004:

 

This package provides HP 3D DriveGuard for the supported notebook/laptop models and operating systems. HP 3D DriveGuard receives notifications from the integrated accelerometer and protects the hard drive (HDD) by automatically "parking the heads" to reduce the risk of damage if the notebook/laptop is accidentally dropped or is abruptly impacted by another object.

 

ftp://ftp.hp.com/pub/softpaq/sp64001-64500/sp64144.exe

 

ACPI\HPQ0006:

 

This package contains the software that enables the HP Quick Launch Buttons, which are special function keys on HP Notebooks. This software works with supported notebook models that are running a supported operating system.

 

ftp://ftp.hp.com/pub/softpaq/sp49001-49500/sp49456.exe

 

Video Controller:  Note...You may have to manually install this driver if the auto install method doesn't work.

 

This package provides the video drivers and Control Panel for the supported notebook/laptop models and operating systems.

 

ftp://ftp.hp.com/pub/softpaq/sp45501-46000/sp45738.exe

 

To manually install the driver, click on the video controller device needing the driver.

 

Click on the driver tab.  Click on Update Driver.  Select the Browse my computer for driver software option, and browse to the driver folder that was created when you ran the driver.

 

That folder will be located in C:\SWSetup\sp45738.

 

Make sure the Include Subfolders box is checked, and the driver should install.

 

Then restart the PC.

Was this reply helpful? Yes No

‎02-09-2017 05:41 AM - edited ‎02-09-2017 05:59 AM

HP Recommended

Thank you for your response. I highly appreciate it.  All drivers that you'd posted works properly. It really helps me a lot. Thank you so very much. God bless you.

Was this reply helpful? Yes No

‎02-09-2017 06:06 AM - edited ‎02-09-2017 06:07 AM

HP Recommended

I only have one question. What I must to do with this? It appears everytime I open / restart my laptop. How I should able to enable the Intel AMT?

 

Untitled.png

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‎02-09-2017 06:42 AM

HP Recommended

You're very welcome.

 

You don't need to enable AMT unless your notebook is connected to a corporate environment where they have to push software and or updates to your PC.

 

If it is connected to a corporate network, then you would contact the company's system administrator as prompted in the message.

 

Just check the 'do not show this message again' box.

 

I have the same notebook running W10 and that is what I did.  Has no affect whatsoever on how the notebook works.

 

God Bless you too!

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‎02-13-2017 07:45 AM

HP Recommended

Thank you so very much. God bless you.

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‎02-13-2017 07:49 AM

HP Recommended

Anytime.

 

Glad to have been of assistance.

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