Missing Drivers for a Dv7-6168nr

[Kazatraz]

I'm missing a whole bunch of driver, would love it if someone could help me.

Ethernet Controller

PCI\VEN_10EC&DEV_8168&SUBSYS_3591103C&REV_06
PCI\VEN_10EC&DEV_8168&SUBSYS_3591103C
PCI\VEN_10EC&DEV_8168&CC_020000
PCI\VEN_10EC&DEV_8168&CC_0200

SM Bus Controller

PCI\VEN_1022&DEV_780B&SUBSYS_3591103C&REV_13
PCI\VEN_1022&DEV_780B&SUBSYS_3591103C
PCI\VEN_1022&DEV_780B&CC_0C0500
PCI\VEN_1022&DEV_780B&CC_0C05

Universal Serial Bus (USB) Controller

PCI\VEN_1022&DEV_7812&SUBSYS_3591103C&REV_03
PCI\VEN_1022&DEV_7812&SUBSYS_3591103C
PCI\VEN_1022&DEV_7812&CC_0C0330
PCI\VEN_1022&DEV_7812&CC_0C03

Theres two Unknow Drivers

Unknown Driver 

ACPI\HPQ0004
*HPQ0004

Unknown Driver

USB\VID_138A&PID_0018&REV_0078
USB\VID_138A&PID_0018

My computer is a HP Pavilion dv7-6168nr

Window 7 64-bit OS

I appreciate any help I can  get, Thankyou.

[Paul_Tikkanen · Accepted solution]

Hi:

For the smbus and usb controllers download and install the amd chipset drivers and restart the PC.  You want the first file listed on the webpage.

http://support.amd.com/en-us/download/chipset?os=Windows%207%20-%2064

Ethernet:

This package provides the Realtek Local Area Network (LAN) Driver that enables the Realtek Network Interface Card (NIC) Chip in supported notebook models that are running a supported operating system.

http://ftp.hp.com/pub/softpaq/sp52501-53000/sp52663.exe

ACPI\HPQ0004:

This will install HP 3D DriveGuard, which provides protection for a notebook computer's internal disk drive if the computer is accidentally dropped or abruptly hits another object. This package is available on supported notebooks with supported operating systems.

http://ftp.hp.com/pub/softpaq/sp53001-53500/sp53462.exe

USB\VID_138A&PID_0018&REV_0078:

This package contains the driver that enables the Validity Fingerprint Sensor in supported notebook models that are running a supported operating system. The fingerprint sensor scans fingerprints for use with biometric security applications.

http://ftp.hp.com/pub/softpaq/sp55001-55500/sp55109.exe

[Kazatraz]

Thanks that helped alot, but when I installed those there was 2 new one. whys that?

Unknown Device

AMDUSB30\ROOT_HUB30&VID_1022&PID_7812&REV_0003&SID_3591103C
AMDUSB30\ROOT_HUB30&VID_1022&PID_7812&REV_0003
AMDUSB30\ROOT_HUB30&VID_1022&PID_7812

AMD Processor Errata Fix

Root\amdefix

thanks for your help anyways. 🙂

[Paul_Tikkanen]

You're very welcome.

I have no idea what the 2nd device is.

Try this usb 3 driver and see if it installs the first device.

This package contains the AMD USB 3.0 driver. This package is available on supported notebook models that are running a supported operating system.

ftp://ftp.hp.com/pub/softpaq/sp61001-61500/sp61462.exe

You did install the graphics driver, correct?

[Kazatraz]

Yeah I think so, I went through all the steps. After I installed it I restarted my computer. do you think I need to uninstall then reinstall?

This new link helped thankyou!

Maybe I could look up on the AMD fourms about the AMD Processor Errata Fix driver. Idk what it

is, everywhere I search I come up with nothing so yeah I don't know.

[Paul_Tikkanen]

You can tell if you installed the graphics driver by going to the device manager, click to expand the Display Adapters device manager category and there you should see the name and model of the AMG graphics adapter listed there.

If the graphics driver is not installed, there will be a device listed as a Standard VGA Adapter.

[Kazatraz]

This is what I'm seeing, I guess it didn't install? Do I try to install it again? I'm sorry this is my first time learning all this.

[Kazatraz]

Thanks for all your help I got it all set up now. You are a life saver!

[Paul_Tikkanen]

Anytime.

Glad to have been of assistance.