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- HP Community
- Notebooks
- Notebook Operating System and Recovery
- Missing MS Office Product Key

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07-23-2015 12:53 AM
I did a factory restore on my notebook PC. I did not record the MS Office product key because I thought it was pre-installed. I purchased the computer in 2010 and cannot find the original CD's/manuals. Is there a way that I can find out what the product key is?
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Accepted Solutions
07-23-2015 09:12 AM
Hi,
The Microsoft Office installed on this notebook is trial version, you can check this information from the below link. The full version of office should have been installed by store, so you have to get in touch with them as HP ships this unit with trial version of Office.
Mahemac
--Say "Thanks" by clicking the Kudos (purple thumbs up icon in the lower right corner of a post)
--Please mark the post that solves your problem as "Accepted Solution"
, I am speaking for myself and not for HP and I am not an HP Employee.
07-23-2015 02:08 AM
Hi,
Could you mention the complete product and model number of the unit to provide if the unit was shipped with full version of MS office or not ?
Mahemac
--Say "Thanks" by clicking the Kudos (purple thumbs up icon in the lower right corner of a post)
--Please mark the post that solves your problem as "Accepted Solution"
, I am speaking for myself and not for HP and I am not an HP Employee.
07-23-2015 09:12 AM
Hi,
The Microsoft Office installed on this notebook is trial version, you can check this information from the below link. The full version of office should have been installed by store, so you have to get in touch with them as HP ships this unit with trial version of Office.
Mahemac
--Say "Thanks" by clicking the Kudos (purple thumbs up icon in the lower right corner of a post)
--Please mark the post that solves your problem as "Accepted Solution"
, I am speaking for myself and not for HP and I am not an HP Employee.
07-20-2016 04:36 AM
Hi,
I just receive new HP from my boss and I have problem to activate Microsoft Office which asking the product key
to activate. And also the packing box also they already throw out, due to limited space in his bag.
Please help me to locate and activate the Microsoft Office, my daily job require Excel, Outlook, Word and MS Project.
Product Name : HP ProBook 440 G3
Product Number : T0P68PT#UUF
Serial Number : 5CD61937HW
Operating System : Windows 7 Professional 64-bit Service Pack 1
Microsoft Office - Microsoft - 15.0.4693.1005
Your prompt action is highly apperciated.
Thank You
07-20-2016 06:05 AM
Hi,
Please check the below link, where it shows that this unit is not shipped with full version of Microsoft Office. You can use the Try option which is a trial version and if you need full version, then you have to purchase one.
http://www8.hp.com/my/en/products/laptops/product-detail.html?oid=7834551#!tab=specs
Mahemac
--Say "Thanks" by clicking the Kudos (purple thumbs up icon in the lower right corner of a post)
--Please mark the post that solves your problem as "Accepted Solution"
, I am speaking for myself and not for HP and I am not an HP Employee.