-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Operating System and Recovery
- Missing device driver

Create an account on the HP Community to personalize your profile and ask a question
01-28-2023 10:57 PM
Replaced my HDD and reinstalled windows. Remaining unknown device in Device manager:
ACPI\VEN_INT&DEV_3400
ACPI\INT3400
*INT3400
Edition Windows 10 Home
Version 22H2
OS build 19045.2486
Solved! Go to Solution.
Accepted Solutions
01-29-2023 07:24 AM
Hi, @DannyKay
You probably need this driver for that device.
Intel Dynamic Platform and Thermal Framework Client Driver
https://ftp.hp.com/pub/softpaq/sp93001-93500/sp93135.exe
Here's a partial copy and paste of the driver setup information file which shows driver support for the hardware ID you posted.
[Manufacturer]
%INTEL%=INTEL, NTamd64.10.0
[INTEL.NTamd64.10.0]
%INT3400.DeviceDesc% = DptfAcpi,ACPI\INT3400
%INT3401.DeviceDesc% = DptfAcpi,ACPI\INT3401
%INT3402.DeviceDesc% = DptfAcpi,ACPI\INT3402
%INT3403.DeviceDesc% = DptfAcpi,ACPI\INT3403
%INT3404.DeviceDesc% = DptfAcpi,ACPI\INT3404
%INT3405.DeviceDesc% = DptfAcpi,ACPI\INT3405
%INT3406.DeviceDesc% = DptfAcpi,ACPI\INT3406
%INT3407.DeviceDesc% = DptfAcpi,ACPI\INT3407
%INT3408.DeviceDesc% = DptfAcpi,ACPI\INT3408
%INT3409.DeviceDesc% = DptfAcpi,ACPI\INT3409
%INT340A.DeviceDesc% = DptfAcpi,ACPI\INT340A
%INT340B.DeviceDesc% = DptfAcpi,ACPI\INT340B
%INT340C.DeviceDesc% = DptfAcpi,ACPI\INT340C
%INT340D.DeviceDesc% = DptfAcpi,ACPI\INT340D
%INT343D.DeviceDesc% = DptfAcpi,ACPI\INT343D
%INT3530.DeviceDesc% = DptfAcpi,ACPI\INT3530
%INT3532.DeviceDesc% = DptfAcpi,ACPI\INT3532
01-29-2023 02:29 AM
To resolve the issue with missing device drivers, try the following steps:
- Connect to the internet and check for Windows updates. Windows may automatically install missing drivers.
- Visit the HP support website for your laptop and download the latest drivers for your device.
- Try using the HP Support Assistant to automatically identify and install the missing drivers.
- Try using the Device Manager to manually update the driver. Right-click the unknown device and select "Update Driver."
If the issue persists, you may need to contact HP support for further assistance.
If the answer was helpful to you, please appreciate the effort and vote below by clicking on "Yes".
This will help me a lot and encourage me to give better answers.
My website

01-29-2023 07:24 AM
Hi, @DannyKay
You probably need this driver for that device.
Intel Dynamic Platform and Thermal Framework Client Driver
https://ftp.hp.com/pub/softpaq/sp93001-93500/sp93135.exe
Here's a partial copy and paste of the driver setup information file which shows driver support for the hardware ID you posted.
[Manufacturer]
%INTEL%=INTEL, NTamd64.10.0
[INTEL.NTamd64.10.0]
%INT3400.DeviceDesc% = DptfAcpi,ACPI\INT3400
%INT3401.DeviceDesc% = DptfAcpi,ACPI\INT3401
%INT3402.DeviceDesc% = DptfAcpi,ACPI\INT3402
%INT3403.DeviceDesc% = DptfAcpi,ACPI\INT3403
%INT3404.DeviceDesc% = DptfAcpi,ACPI\INT3404
%INT3405.DeviceDesc% = DptfAcpi,ACPI\INT3405
%INT3406.DeviceDesc% = DptfAcpi,ACPI\INT3406
%INT3407.DeviceDesc% = DptfAcpi,ACPI\INT3407
%INT3408.DeviceDesc% = DptfAcpi,ACPI\INT3408
%INT3409.DeviceDesc% = DptfAcpi,ACPI\INT3409
%INT340A.DeviceDesc% = DptfAcpi,ACPI\INT340A
%INT340B.DeviceDesc% = DptfAcpi,ACPI\INT340B
%INT340C.DeviceDesc% = DptfAcpi,ACPI\INT340C
%INT340D.DeviceDesc% = DptfAcpi,ACPI\INT340D
%INT343D.DeviceDesc% = DptfAcpi,ACPI\INT343D
%INT3530.DeviceDesc% = DptfAcpi,ACPI\INT3530
%INT3532.DeviceDesc% = DptfAcpi,ACPI\INT3532