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HP Recommended
HP Notebook - 15-bs078cl
Microsoft Windows 10 (64-bit)

Replaced my HDD and reinstalled windows. Remaining unknown device in Device manager:

 

ACPI\VEN_INT&DEV_3400
ACPI\INT3400
*INT3400

 

Edition Windows 10 Home
Version 22H2
OS build 19045.2486

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi, @DannyKay 

 

You probably need this driver for that device.

 

Intel Dynamic Platform and Thermal Framework Client Driver

 

https://ftp.hp.com/pub/softpaq/sp93001-93500/sp93135.exe 

 

Here's a partial copy and paste of the driver setup information file which shows driver support for the hardware ID you posted.

 

[Manufacturer]
%INTEL%=INTEL, NTamd64.10.0

[INTEL.NTamd64.10.0]
%INT3400.DeviceDesc% = DptfAcpi,ACPI\INT3400
%INT3401.DeviceDesc% = DptfAcpi,ACPI\INT3401
%INT3402.DeviceDesc% = DptfAcpi,ACPI\INT3402
%INT3403.DeviceDesc% = DptfAcpi,ACPI\INT3403
%INT3404.DeviceDesc% = DptfAcpi,ACPI\INT3404
%INT3405.DeviceDesc% = DptfAcpi,ACPI\INT3405
%INT3406.DeviceDesc% = DptfAcpi,ACPI\INT3406
%INT3407.DeviceDesc% = DptfAcpi,ACPI\INT3407
%INT3408.DeviceDesc% = DptfAcpi,ACPI\INT3408
%INT3409.DeviceDesc% = DptfAcpi,ACPI\INT3409
%INT340A.DeviceDesc% = DptfAcpi,ACPI\INT340A
%INT340B.DeviceDesc% = DptfAcpi,ACPI\INT340B
%INT340C.DeviceDesc% = DptfAcpi,ACPI\INT340C
%INT340D.DeviceDesc% = DptfAcpi,ACPI\INT340D
%INT343D.DeviceDesc% = DptfAcpi,ACPI\INT343D
%INT3530.DeviceDesc% = DptfAcpi,ACPI\INT3530
%INT3532.DeviceDesc% = DptfAcpi,ACPI\INT3532

View solution in original post

2 REPLIES 2
HP Recommended

To resolve the issue with missing device drivers, try the following steps:

  1. Connect to the internet and check for Windows updates. Windows may automatically install missing drivers.
  2. Visit the HP support website for your laptop and download the latest drivers for your device.
  3. Try using the HP Support Assistant to automatically identify and install the missing drivers.
  4. Try using the Device Manager to manually update the driver. Right-click the unknown device and select "Update Driver."

If the issue persists, you may need to contact HP support for further assistance.

If the answer was helpful to you, please appreciate the effort and vote below by clicking on "Yes".
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HP Recommended

Hi, @DannyKay 

 

You probably need this driver for that device.

 

Intel Dynamic Platform and Thermal Framework Client Driver

 

https://ftp.hp.com/pub/softpaq/sp93001-93500/sp93135.exe 

 

Here's a partial copy and paste of the driver setup information file which shows driver support for the hardware ID you posted.

 

[Manufacturer]
%INTEL%=INTEL, NTamd64.10.0

[INTEL.NTamd64.10.0]
%INT3400.DeviceDesc% = DptfAcpi,ACPI\INT3400
%INT3401.DeviceDesc% = DptfAcpi,ACPI\INT3401
%INT3402.DeviceDesc% = DptfAcpi,ACPI\INT3402
%INT3403.DeviceDesc% = DptfAcpi,ACPI\INT3403
%INT3404.DeviceDesc% = DptfAcpi,ACPI\INT3404
%INT3405.DeviceDesc% = DptfAcpi,ACPI\INT3405
%INT3406.DeviceDesc% = DptfAcpi,ACPI\INT3406
%INT3407.DeviceDesc% = DptfAcpi,ACPI\INT3407
%INT3408.DeviceDesc% = DptfAcpi,ACPI\INT3408
%INT3409.DeviceDesc% = DptfAcpi,ACPI\INT3409
%INT340A.DeviceDesc% = DptfAcpi,ACPI\INT340A
%INT340B.DeviceDesc% = DptfAcpi,ACPI\INT340B
%INT340C.DeviceDesc% = DptfAcpi,ACPI\INT340C
%INT340D.DeviceDesc% = DptfAcpi,ACPI\INT340D
%INT343D.DeviceDesc% = DptfAcpi,ACPI\INT343D
%INT3530.DeviceDesc% = DptfAcpi,ACPI\INT3530
%INT3532.DeviceDesc% = DptfAcpi,ACPI\INT3532

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