Missing device drivers after Win10x64 Home reinstall & full updates + HP Support Assist

[Mortex360]

After a fresh win10 reinstall to correct a persistent "black screen on boot" issue,

I now have ten missing/broken drivers in Device Manager:

HP Support Assistant says there are no drivers missing or requiring updates...  Windows 10 says otherwise.

I cannot find downloads for these devices using the vendor/dev codes, but vendor 8086 is Intel  and 10EC is Realtek - perhaps they are hidden in an HP / Intel & Realtek chipset driver bundle?

Thank you, the vendor codes from Device Manager are pasted below:

PCI Data Acquisition and Signal Processing Controller
PCI\VEN_8086&DEV_A379&SUBSYS_8519103C&REV_10
PCI\VEN_8086&DEV_A379&SUBSYS_8519103C
PCI\VEN_8086&DEV_A379&CC_118000
PCI\VEN_8086&DEV_A379&CC_1180

PCI Data Acquisition and Signal Processing Controller
PCI\VEN_8086&DEV_1903&SUBSYS_8519103C&REV_07
PCI\VEN_8086&DEV_1903&SUBSYS_8519103C
PCI\VEN_8086&DEV_1903&CC_118000
PCI\VEN_8086&DEV_1903&CC_1180

PCI Device
PCI\VEN_10EC&DEV_525A&SUBSYS_8519103C&REV_01
PCI\VEN_10EC&DEV_525A&SUBSYS_8519103C
PCI\VEN_10EC&DEV_525A&CC_FF0000
PCI\VEN_10EC&DEV_525A&CC_FF00

PCI Device
PCI\VEN_8086&DEV_A324&SUBSYS_8519103C&REV_10
PCI\VEN_8086&DEV_A324&SUBSYS_8519103C
PCI\VEN_8086&DEV_A324&CC_0C8000
PCI\VEN_8086&DEV_A324&CC_0C80

PCI Serial Port
PCI\VEN_8086&DEV_A37C&SUBSYS_8519103C&REV_10
PCI\VEN_8086&DEV_A37C&SUBSYS_8519103C
PCI\VEN_8086&DEV_A37C&CC_070000
PCI\VEN_8086&DEV_A37C&CC_0700

Unknown device
ACPI\VEN_INT&DEV_3400
ACPI\INT3400
*INT3400

Unknown device (x3)
ACPI\VEN_INT&DEV_3403
ACPI\INT3403
*INT3403

Unknown device
ACPI\VEN_INT&DEV_33D5
ACPI\INT33D5
*INT33D5

[Technicalshamu]

just try to reboot ur device to check whether the problem is fixed

[Mortex360]

Hi,

sorry I should have mentioned, these missing drivers have persisted through at least 10 reboots, at least 4 of which have been after post-install Win10 updates,

and after installation and running HP Support Assistant gave a result of  'no new or missing drivers'

After reading your suggestion I have rebooted once more and taken the following screencap to show the same ten missing device drivers:

[Technicalshamu]

do u have any pending windows updates? btw ur screenshot isnt visible

[Mortex360]

Hi sorry again, i saved that screencap as .png - reposting as .jpg here 🙂

also to confirm, no windows 10 updates are pending (also screencapping that for you here)

[Mortex360]

For whatever reason, the 'image upload' function is very buggy - it took four retries and repost/edits to get it to work and still had to add this image in a separate post and ensure i clicked 'preview' before posting, so it would appear here as a visible image...

anyway, here is my screencap showing no pending win10 updates.

[Paul_Tikkanen]

Hi, @Mortex360 

The Intel chipset driver should install several of those devices.

Install this driver first and restart the PC.

https://ftp.hp.com/pub/softpaq/sp101001-101500/sp101171.exe

You will also need the Intel Dynamic Platform and Thermal Framework Driver

https://ftp.hp.com/pub/softpaq/sp95001-95500/sp95216.exe

The PCI\VEN_10EC&DEV_525A device needs this driver...SD card reader.

https://ftp.hp.com/pub/softpaq/sp96501-97000/sp96875.exe

I believe the ACPI\VEN_INT&DEV_33D5 device needs this driver...Intel Human Interface Device (HID) Event Filter Driver

https://ftp.hp.com/pub/softpaq/sp100501-101000/sp100913.exe

[Mortex360]

Thank you Paul Tikkanen!

Those drivers worked for the Intel chipset, Intel dynamic platform, thermal framework driver,

only the Realtek SD card reader & Intel Human Interface Device (HID) Event Filter Driver failed,

citing "The driver is not supported on this OS version (10.0.19043)"

which may explain at least part of why they are in the 'Other devices' reject pile in Device Manager....

so basically only these three remain:

[Paul_Tikkanen]

You're very welcome.

Try manually installing the last two drivers I posted for as you can see from these partial copy and pastes of the driver setup information files, they do show driver support for those hardware ID's.

[Manufacturer]
%VENDOR%=Vendor, NTamd64

[Vendor.NTamd64]
%Rts5227CR%=RTS5227.Inst, PCI\VEN_10EC&DEV_5227&CC_FF00
%Rts5227CR%=RTS522A.Inst, PCI\VEN_10EC&DEV_522A&CC_FF00
%Rts5227CR%=RTS5249.Inst, PCI\VEN_10EC&DEV_5249&CC_FF00
%Rts5227CR%=RTS524A.Inst, PCI\VEN_10EC&DEV_524A&CC_FF00
%Rts5227CR%=RTS5250.Inst, PCI\VEN_10EC&DEV_5250
%Rts5227CR%=RTS525A.Inst, PCI\VEN_10EC&DEV_525A&CC_FF00
%Rts5227CR%=RTL8411B.Inst, PCI\VEN_10EC&DEV_5287&CC_FF00
%Rts5227CR%=RTS5260.Inst, PCI\VEN_10EC&DEV_5260&CC_FF00

;-------------------------------------------------------------------------------
; Manufacturer and Models Section
;-------------------------------------------------------------------------------

[Manufacturer]
%INTEL% = INTEL,NTamd64.10.0...17134,NTamd64.10.0

[INTEL.NTamd64.10.0...17134]
%HidEventFilter% = HidEventFilter, ACPI\INT33D5

[INTEL.NTamd64.10.0]
%HidEventFilter% = HidEventFilterLegacy, ACPI\INT33D5

To manually install the driver...I will give you the complete steps for the Realtek one, then just do the same thing for the other one.

Go to the device manager.  Click on the PCI device needing the driver.  Click on the driver tab.  Click on Update Driver.

Select the Browse my computer for drivers option and browse to the driver folder that was created when you ran the file.

That folder will be in C:\SWSetup\sp96875.

Make sure the Include subfolders box is checked and see if the driver installs that way.

Then do the same thing for the unknown device, except browse to C:\SWSetup\sp100913.

I will have to investigate further as to what driver the PCI Serial Port needs.

[Paul_Tikkanen]

Hi again:

After further investigation, the PCI serial port needs this driver...Intel Integrated Sensor Solution Driver

https://ftp.hp.com/pub/softpaq/sp96501-97000/sp96858.exe

[Manufacturer]
%MfgName% = Intel, NTamd64.10.0

[Intel.NTamd64.10.0]
; ----- Win 10 ; x64 -------
; DisplayName Section DeviceId
%TEE_DeviceDesc%=TEE_DDI, PCI\VEN_8086&DEV_9DFC ;CNL U/Y + CFL-U + WHL-U
%TEE_DeviceDesc%=TEE_DDI, PCI\VEN_8086&DEV_A37C ;CFL H