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Level 4
167 117 3 11
Message 1 of 5
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Solved!

Missing driver HP Envy x360 15-AR052NA

HP Recommended
X8M12EA#ABU
Microsoft Windows 10 (64-bit)

Reinstalled Windows 10 (2H2020) on a HP Envy x360 15-AR052NA laptop and have a missing device driver.  The device ID is ACPI\AMD33D6\2&DABA3FF&0.  Any idea what device this is?  Product number of the laptop is X8M12EA#ABU.

 

Thanks!

4 REPLIES 4
Level 19
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Message 2 of 5
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HP Recommended

@Azucho98 

 

Please use Paul's solution

 

            https://h30434.www3.hp.com/t5/Notebook-Operating-System-and-Recovery/Driver-Missing-for-Microsoft-AC...

 

Regards.

BH
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Level 21
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Message 3 of 5
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HP Recommended

Hi, @Azucho98 

 

The above solution link posted is not going to work for that elusive device.

 

This will make up for me not being able to find the correct Intel BT driver you needed earlier today...

 

You need the AMD Virtual Buttons driver from your notebook's support page for that device...

 

It's under the Chipset driver section.

 

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Level 4
167 117 3 11
Message 4 of 5
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Exactly what I needed Paul.  Thank You yet again for the great support!!!

 

👏

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Level 21
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You're very welcome.

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