Missing driver for Win10 install

[dory45]

To the Community,

I am trying to install Win10 on my very old DV6 laptop.  I took a hard drive from an old laptop (HP) I have reformatted it but I am unable to install it with a media installation usb or drive recovery usb, I keep getting a message that it is missing a device driver not sure if that means a start driver which I read on Microsoft.  I did a test in Bios and the test status said 'No IDE device'.

I'm 81 and not very tech wise so any help what I need to do and where to download it please.

Thank you

Dory45

[Rita_R2 · Accepted solution]

Hi, @dory45 , Welcome to the HP Support. 

  

I will be more than happy to help you out here. I am an HP employee not an expert but an experienced community member in HP support videos. By posting video links, I will make sure to get clear and practical help in a format that's easy to follow. These tailored videos help address queries more effectively. Hope it helps you too.

Here are the links which will help you to resolve the issue: 

Updating HP Software and Drivers | HP Support | HP Support

What If HP Doesn’t Have Software and Drivers for My Operating System? | HP Computers | HP Support

  

 Do keep me posted. 

  

Take care and have a good day. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping! 

RITA_R2

HP Support 

[dory45]

Thank you so much Rita_R2 But I have solved my problem.  I didn't realize the small h/d had an extension until I was trying to fit an adapter to it, and although the larger h/d looked connected it wasn't so I attached the extension to the 500GB h/d  and everything is working.  I have almost finished the installation.

Thank you for trying to help this old lady it is very much appreciated.

Dory45