Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎12-10-2018 11:07 AM

HP Recommended
Product: 15-cw0034ur(4TV62EA)
Operating System: Microsoft Windows 10 (64-bit)

Hello 

 

i found i am missing 2 drivers for 

 

AAP Server

BTHENUM\{74ec2172-0bad-4d01-8f77-997b2be0722a}_VID&0001004c_PID&2002

BTHENUM\{74ec2172-0bad-4d01-8f77-997b2be0722a}_LOCALMFG&005d

 

Wireless iAP

BTHENUM\{00000000-deca-fade-deca-deafdecacaff}_VID&0001004c_PID&2002

BTHENUM\{00000000-deca-fade-deca-deafdecacaff}_LOCALMFG&005d

 

Can any one help?

 

Диспетчер устройств 2018-12-10 21.05.51.png

 

Thank you!

13 people had the same question
2 REPLIES 2

‎12-11-2018 01:15 PM

HP Recommended

@SunEclipse

Welcome to HP Forums,  

This is a great place to get support, find answers and tips,
Thank you for posting your query, I'll be more than glad to help you out 🙂

 

I see that your experiencing issue with the drivers, 
Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:

  • What is the product number of your device? Use this link to find it: http://support.hp.com/us-en/document/c03754824 (Ensure you do not share any of your personal information such as serial, phone number, email ID, etc...).
  • When was the last time it worked fine?
  • Have you tried any troubleshooting steps?
  • Did this happen after a recent window or software update?

Keep me posted for further assistance.

ECHO_LAKE
I am an HP Employee

Was this reply helpful? Yes No

‎06-02-2019 06:39 PM

HP Recommended

The answer can be found here, https://www.youtube.com/watch?v=9YeknP9LNkI

 

Bluetooth Services in Windows 10 (Other devices in Device manager)
Bluetooth Services in Windows 10 (Other devices in Device manager)
youtube.com/watch?v=9YeknP9LNkI
Bluetooth services are showing under Other devices with warning symbol in Windows 10 device manager. Following are the bluetooth services for iPad and Windows Phone devices which are showing under Other devices in Device manager. MAP MAS-iOS Wireless iAP MAP MAS-SMS0 Comment your suggestion about
Was this reply helpful? Yes No
Recommendations
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.