Model Number Worn Off, How Do I Find Model Number

[JJDetroit47]

I want to download a Users Guide and check for newer drivers for this laptop, but the model number area is worn off on the bottom. I can see the Service Tag number, but there doesn't seem to be anyway to use it to find my model number.

[DavidPK · Accepted solution]

Hi,

Shut down the notebook. 

Tap away at the esc key as soon as you start the notebook to enter the Start-up Menu, then select f10 to enter the Bios Menu.

The first tab should list both the Model No. and Product No. - enter either on the link below.

http://support.hp.com/us-en/drivers/

Regards,

DP-K

[JJDetroit47]

Thanks, David.

[DavidPK]

You're welcome

All the best,

DP-K