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- Monitor flickering, after updating to windows 11

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01-19-2023 12:30 AM
After a few months from when I updated to windows 11, my monitor suddenly started to flicker. GPU was overheating at first, even when gaming at the lowest settings this is when the flickering started but it went back to normal after a few days but now it's back. I've tried checking for updates in the drivers, did all of the solutions that was recommended that I found online. I also did a fresh reboot on windows 11, booted in safe mode and all, but still didn't fix it. the monitor also flickers during boot and in BIOS, so I came across that it could be a hardware problem but I hope it's not since it did flicker before but were able to go back to normal. Hoping that someone could help me out because I do plan on changing the monitor and I just don't want the same thing after changing it.
01-19-2023 03:37 AM
Hello @Default-X
Sorry to hear that you are having problems ... I would like to help you.
Let me check your basic system configuration before we dive deeper ... |
(1) Run msinfo32
- Select <System Summary>:
--->>> Copy/screenshot/paste following key/value pairs:
OS Name |
Version |
System Model |
System SKU ( equals HP product number (p/n) ) |
Processor |
BIOS Version/Date |
BaseBoard Product |
BaseBoard Version |
(2) Start Windows <Device Manager>
- Expand <Display adapters>
- Expand <Network adapters>
- Expand <Sound, video and game controllers>
- Expand <Other devices> ? (Those entries are for hardware for which Windows has not loaded a suitable driver)
--->>> Send screenshot
(3) Please report back
01-19-2023 08:34 AM
Hi @Ub6424,
Thank you for replying, here's what I got from the msinfo32 and the device manager:
OS Name | Microsoft Windows 11 Home |
Version | 10.0.22623 Build 22623 |
System Model | OMEN by HP Laptop 15-dc0xxx |
System SKU | 3UK57UA#ABA |
Processor | Intel(R) Core(TM) i7-8750H CPU @ 2.20GHz, 2208 Mhz, 6 Core(s), 12 Logical Processor(s) |
BIOS Version/Date | AMI F.15, 11/2/2020 |
BaseBoard Product | 84DB |
BaseBoard Version | 93.24 |
01-19-2023 09:27 AM
Hello @Default-X
(1) Download and install BIOS Update
HP Firmware Pack (Intel Processors) | F.18 Rev.A | 12.5 MB | Aug 18, 2022 | Download |
Fix and enhancements:
Why should you install the update ? https://support.hp.com/us-en/document/ish_4123786-2338478-16 Quote: " Updating the BIOS is recommended as standard maintenance of the computer. It can also help resolve the following issues: - An available BIOS update resolves a specific issue or improves computer performance. - The current BIOS does not support a hardware component or a Windows upgrade. - HP Support recommends installing a specific BIOS update. " |
(2) Reboot
(3) Let BIOS be installed until it's completely done !
(4) Enable, run and install <Windows Optional Updates>
How to Install Windows 11 Optional Updates & Fix Its Issue
(5) Restart Windows
(6) Test your notebook
(7) Please report back
01-19-2023 10:38 AM
Hi so it didn't work, I've downloaded the firmware package for your reply and installed it, but nothing happened. so I restarted my laptop, and checked msinfo32, still the same bios. I also tried downloading it from the software and drivers and installed it via the support assistant. it said installation complete, then I restarted it. still has the same bios. Is there a way to update the bios without me reverting back to windows 10?
01-19-2023 01:49 PM
Hello @Default-X
(1) Use another Windows 10 computer to create BIOS <USB flash drive>
(2) HP Consumer Desktop PCs - Updating the BIOS (Windows)
See section <Updating the BIOS manually from a USB Flash drive (outside of Windows)>
(3) Please report back