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‎04-04-2020 10:03 PM

HP Recommended
Product: NoteBook 14-bs538TU
Operating System: Microsoft Windows 10 (64-bit)

I was playing some games,suddenly the the Blue Screen Of Death show up. At first,I keep on waiting since the laptop is collecting data.After a couple of hours,I can't wait for it and I decide to shut down the laptop by holding the power button. After that,I switch it on. The screen is blank and I wait for 5 hours but nothing happen. I realize the CAPS lock button keep blinking. 5 long blinks and 4 short blinks. I search for the blinks code. Then, I finally get the answer. My system board were severely damaged. 

 

The laptop never shut down for 2 days on the day the laptop suddenly showing the Bsod. Is it because Overheat or something else? Did I need to change the mother board or buy a new laptop. Is there any other method to fix it?

1 REPLY 1

‎04-05-2020 02:08 AM

HP Recommended

Hi
Depending on the age of the PC and the BIOS vendor...
https://support.hp.com/us-en/document/bph07107

 

Maybe a match here...

Beep2015.png

 

 

if so perhaps/hopefully one of these documents will cover (and solve) your problem...
https://support.hp.com/ca-en/document/c00042629
https://support.hp.com/us-en/document/c02693833

https://support.hp.com/us-en/document/c04126730

 

 

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