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A_rose09
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Message 1 of 2
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Flag Post

Motherboard board failure

‎08-27-2019 01:31 PM

HP Recommended
Product: HP Envy

Completely unsatisfied with this product. Purchased in March 2018, and already has motherboard failure. Can’t get any customer service help since my warranty is 5 month expired. Terrible service and product. 

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1 REPLY 1
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The_Fossette
HP Support Agent
HP Support Agent
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Message 2 of 2
Flag Post

‎08-30-2019 02:42 AM

HP Recommended

@A_rose09,

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

Thank you for visiting the HP Support Community.

The_Fossette
I am an HP Employee

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