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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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- HP Community
- Notebooks
- Notebook Operating System and Recovery
- Motherboard presumeably dead - how to recover data?

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01-12-2019 10:16 AM
Hello guys
I have an old laptop which i stored data in as photos, homework documents and more. And I would like to know if it is possible to recover the data?
The ´screen is completly black at startup. But the pc starts up finally it seems. I attached a charger and I can hear the sound of a computer running. Any advice what to do? Can the laptop even be fixed or do I have to open the laptop and extract the hardware from the pc?
I have had the laptop for almost like 3 years with on-off problems until its last day which showed me blue screen of death and after every startup it only shows me a black screen.,
-Hyuna
01-12-2019 10:28 AM - edited 01-12-2019 10:29 AM
Welcome to the HP Support Community @Hyuna
Remove the HDD and attach it to a USB to SATA adapter:
Then you can connect it to any Laptop/Desktop and try to copy and past any DATA you can.
REO