My Chromebook is dead and won't charge.

[sisbro]

My HP Chromebook has died and won't charge, I tested the outlet and charger; they aren't the issue. 

[sandytechy20]

@sisbro

Welcome to the HP support community.

I understand that you are having charging issues on your Chromebook, I am glad to assist you.

This seems to be a hardware issue and requires one on one interaction to fix the issue.

I am sending you a private message with the steps to talk to HP support.

Please check the mailbox icon at the top-right corner of this screen.

I hope this helps resolve this issue completely.

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers.