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‎01-12-2018 09:40 PM

HP Recommended
Product: Omen by HP Laptop 15-ax033dx
Operating System: Microsoft Windows 10 (64-bit)

Hey Guys! My computer only shows the C drive. None of the other drives shows. This happened after a Windows clean install. I am not sure why! I did partition the drives during the installation. Can you guide me on what I should do?

 

Background of Problem:

1) I wanted to install Ubuntu with dual boot

2) I first had issues with booting from USB. The  way I  accessed the USB was from clicking shift during restart, then select the bootable drive ( i didn't know about disabling safe boot, I know that now)
3) I installed Ubuntu, however, I believe I messed up something in the system files and I got a Grub error+Also I was unable to reset my windows computer
4) I deleted Ubuntu and did a clean Windows installation-> No drives other from the C drive were found after this step; I can only see Local Disk C under "This PC"
5) I decided to Reset the PC and the issue still exists. I still can only see Local Disk C 

 

Any Suggestions? 

 

A million thanks!

1 person had the same question
1 REPLY 1

‎01-13-2018 11:31 AM

HP Recommended

After fresh install of Windows, you need to install the drivers starting with the chipset.

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