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- HP Community
- Notebooks
- Notebook Operating System and Recovery
- My D , E and F drive suddenly disappeared from My PC

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07-14-2022 10:44 AM
Hi All,
Today when I tried to open my laptop, I am unable to find my D, E and F drive. C drive is visible only. I dont know it was suddenly disappeared in my PC. Yesterday It was working fine. Kindly help me on this.
Thanks you.
07-14-2022 11:05 AM - edited 07-14-2022 11:06 AM
Hello @AryaPal1
Sorry to hear that you are having problems ... and I would like to help you.
(1) Please send screenshot of windows disk management
https://allthings.how/how-to-open-disk-management-in-windows-11/
(2) Check windows update history
Were updates applied yesterday/today, when your system was still working ?
https://www.minitool.com/news/how-to-check-update-history-on-windows-11.html
(3) Please report your results
07-15-2022 07:05 AM
Hi @Ub6424
Thanks for helping me on this issue.
Please find the disk management screenshot.
For the second point. my system was working fine and there was no recent updates.
FYI , my system is having two inbuild hard drives i.e.
- 1 TB 5400 rpm SATA
- 256 GB PCIe® NVMe™ M.2 SSD
07-21-2022 01:49 PM - edited 07-21-2022 01:56 PM
Hello @AryaPal1
Try to recover the partition tables of the lost drive using TestDisk
TestDisk direct download:
https://www.cgsecurity.org/testdisk-7.2-WIP.win64.zip
Follow exactly these instructions
https://www.cgsecurity.org/wiki/TestDisk_Step_By_Step#Partition_table_recovery
Please be careful and select the hard disk where the D,E and F drives are missing. If you use it incorrectly, you can lose even more data.
Example:
07-21-2022 10:19 PM
Hi @Ub6424
Thanks for your reply. I have installed the TestDisk as you suggested but unfortunately the missing harddisk is not showing. Only C drive is showing.
PFB the screenshot. If it is not showing the partitioned disk, then what could be the issue and how can I recover my data. I am so confused now.
Thank you.
07-21-2022 11:28 PM - edited 07-22-2022 12:26 AM
Ok, the next steps ...
(1) Test your hardware Using the HP PC Hardware Diagnostics (UEFI)
https://support.hp.com/us-en/document/c04499777
See how it works:
https://www.youtube.com/watch?v=14GKIpGPNRM
(2) The specification:
Hard drive |
|
Disassemble your notebook and check the correct connection of the hard drive(s), reinsert them if necessary. In your case, the SATA hard drive (with 5400 rpm) is probably affected. If it is defective thus no longer starts, this could be the reason for the drive failure in windows.
The Disassembly will be similar to what can be seen here:
https://www.youtube.com/watch?v=Kb4AQZIG6so&ab_channel=Notebook-Center