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HP Recommended
hp notebook - 15-da2014tx
Microsoft Windows 10 (64-bit)

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missing ide Ata/ATAPI in device manager. 

3 REPLIES 3
HP Recommended

Hi:

 

The product specs for your notebook indicate that it came with a 1 TB SATA drive, so if that is true, something is not correct.

 

There should be an IDE ATA/ATAPI Controller listed.

 

HP Notebook - 15-da2014tx Product Specifications | HP® Customer Support

 

If you removed the 2.5" hard drive and replaced it with a NVMe SSD, then the IDE ATA/ATAPI Controller would disappear from the device manager since there is no SATA drive.

 

If you only have a 2.5" drive installed, see if installing the Intel RST driver from your notebook's support page gets the IDE ATA/ATAPI Controllers category to show up in the device manager...

 

This package contains the Intel Rapid Storage Technology Driver for the supported notebook models and operating systems. The Intel Rapid Storage Technology is designed to provide functionality for the Intel Storage Controllers. The driver improves Serial ATA (SATA) disk performance with Native Command Queuing.

 

https://ftp.hp.com/pub/softpaq/sp98501-99000/sp98656.exe

HP Recommended

I was try to install the driver. But getting the following error.  Still I have 1 TB SATA drive that comes with product spec. Didn't change. 🙂 

 

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HP Recommended

Wow.

 

Unfortunately, I wouldn't know why that device manager category isn't showing up, yet the drive is working.

 

One other thing you can try and that would be to install the chipset driver and see what happens.

 

10.1.18121.8164

 

https://ftp.hp.com/pub/softpaq/sp101001-101500/sp101377.exe 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.