cancel
turn on suggested results
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
It has been a while since anyone has replied. Simply ask a new question if you would like to start the discussion again.
violin7
New member
1 0 0 0
Message 1 of 1
60
Flag Post

My Elitebook won't shutdown properly

‎08-30-2019 02:20 AM

HP Recommended
Product: Elitebook 840
Operating System: Microsoft Windows 7 (64-bit)

Hi

My Elitebook 840 won't shut down properly. When i go to turn it off, it goes to the blue 'shutting down' screen with the turning circle. But eventually the circle stops turning and it just stays like that for ages. .

I think I may have accidentally uninstalled a driver. I have done a system check and downloaded loads of drivers through HP but it hasn't fixed it. The check didn't find any issues. 

Any help appreciated. 

Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation