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Locked

‎11-03-2024 03:57 PM

HP Recommended
Product: HP ENVY x360 - 15-dr1070wm
Operating System: Microsoft Windows 10 (64-bit)

My laptop starts up and goes directly to shut down screen and stays there. I have read the one answer to this question but it does not help because it suggests changing the "sleep mode" in settings. I cannot even get to the home screen to get to settings.

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