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‎01-14-2023 11:17 AM

HP Recommended
Product: HP Chromebook x360 14c Ca0053dx

My HP Chromebook x360 - 14c-ca0053dx suddenly stopped working. Now only a window shows that says "Chrome OS is missing or damaged". I researched this error and created a recovery USB and SD card using Chromebook Recovery Utility multiple times, however, neither of them ever worked. Instead, I always get a message that says "The device you inserted does not contain Chrome OS." From what I've read, it seems like this should be a simple fix.

Can you please help?

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