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- My HP *Intel corei5 is very slow - lagging

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08-28-2025 10:00 AM
@Pottie797, Welcome to HP Support Community,
Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue
I'm sorry to hear that your HP device is experiencing performance issues. Here are a few steps you can take to troubleshoot and potentially improve the performance of your Intel Core i5 HP computer:
Update Software and Drivers: Ensure that your operating system and drivers are up-to-date. You can use HP Support Assistant or Windows Update to check for any updates.
Check for Malware or Viruses: Run a full system scan using Windows Security or any reliable antivirus software to ensure your system is not infected with malware.
Manage Startup Programs: Disable unnecessary programs that automatically run at startup. This can be done through the Task Manager under the 'Startup' tab.
Free Disk Space: Make sure there's enough free space on the hard drive. You can use "Disk Cleanup" to remove unnecessary files.
Upgrade Hardware: If possible, consider upgrading your RAM or switch from HDD to SSD for better performance and faster boot times.
Adjust Power Settings: Make sure your computer is set to High Performance under Power Options.
Clean Physical Parts: Ensure that the device is clean and free from dust buildup, which can cause overheating and sluggish performance.
Reference: Slow Laptop? 15 Fixes to Speed Up Your PC
I hope this helps.
Please feel free to reply here if you have any questions or if you need further clarification on any of the steps.
Take care and have a good day.
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Regards,
Garp_Senchau
I am an HP Employee