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HP Recommended

Intel COREi5 10thn Gen laptop

1 REPLY 1
HP Recommended

@Pottie797, Welcome to HP Support Community,

 

Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue

 

I'm sorry to hear that your HP device is experiencing performance issues. Here are a few steps you can take to troubleshoot and potentially improve the performance of your Intel Core i5 HP computer:

Update Software and Drivers: Ensure that your operating system and drivers are up-to-date. You can use HP Support Assistant or Windows Update to check for any updates.

Check for Malware or Viruses: Run a full system scan using Windows Security or any reliable antivirus software to ensure your system is not infected with malware.

Manage Startup Programs: Disable unnecessary programs that automatically run at startup. This can be done through the Task Manager under the 'Startup' tab.

Free Disk Space: Make sure there's enough free space on the hard drive. You can use "Disk Cleanup" to remove unnecessary files.

Upgrade Hardware: If possible, consider upgrading your RAM or switch from HDD to SSD for better performance and faster boot times.

Adjust Power Settings: Make sure your computer is set to High Performance under Power Options.

Clean Physical Parts: Ensure that the device is clean and free from dust buildup, which can cause overheating and sluggish performance.

 

Reference: Slow Laptop? 15 Fixes to Speed Up Your PC

 

I hope this helps.

Please feel free to reply here if you have any questions or if you need further clarification on any of the steps. 

 

Take care and have a good day. 

 

Did we resolve the issue? If yes, please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!

 

Regards,

Garp_Senchau
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.