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‎06-25-2024 03:31 PM

HP Recommended
Product: HP Notebook - 15-ra011ni
Operating System: Microsoft Windows 10 (64-bit)

Device name      PC-WHITE

Processor            Intel(R) Celeron(R) CPU  N3060  @ 1.60GHz   1.60 GHz

Installed RAM    4,00 GB

Device ID             F2B0D483-3A1D-4128-9343-49B1C8BA28FB

Product ID           00327-30695-91159-AAOEM

System type        64-bit operating system, x64-based processor

Pen and touch   No pen or touch input is available for this display

 

Edition  Windows 10 Home Single Language

Version 22H2

Installed on         ‎2024/‎01/‎28

OS build               19045.4529

Experience           Windows Feature Experience Pack 1000.19058.1000.0

 

This PC is slower than a snail during start-up it load forever. Even opening any App or MS products such as Outlook, Word, Excel even launching the Microsoft Edge, it loads forever. At times it will give me message of apps not responding.

 

This is extremely frustrating... kindly assist! 

Category:
1 REPLY 1

‎06-25-2024 06:20 PM

HP Recommended

@Mhlope 

 

You bought a wrong machine for your needs in the first place. Definitely it has

 

1. A slow CPU,

2. Tiny amount of RAM,

3. A slow storage device

 

Therefore the HDD simply spins itself to death. You can not upgrade CPU, you MAY BE able to increase RAM and get better storage device. My suggestion saving more money to buy a better machine

 

Regards

BH
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