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‎01-13-2019 02:58 PM

HP Recommended
Product: HP Notebook 2000
Operating System: Microsoft Windows 8 (64-bit)

My HP Notebook 2000 wont power on. I'm almost sure it's the battery because I already replaced the battery once and it worked just fine, until it ran dead. I plugged it in and let it charge and nothing happens. There has been a couple times where it will either power on completely and run for a few minutes, or it turns on for a few seconds and then shuts back down. 

1 REPLY 1

‎01-15-2019 12:23 PM

HP Recommended

@Itsme1

 

Welcome to HP Support Forums. A really great platform for posting all your questions and finding solutions.

 

I have gone through your Post and would like to help

 

- Please shut down the Notebook and upon restarting keep tapping on F10 till you see System Configuration Menu ( BIOS )

 

If you are unable to get to the BIOS or if it shuts down in BIOS, then it is a Hardware issue and you need to get the computer serviced

 

You can follow the instructions I sent in the private message

 

Please check your private message icon on the upper right corner of your HP Forums profile.

 

Next to your profile Name, you should see a little blue envelope

 

Thank you 😊

 

 

 

KrazyToad
I Am An HP Employee

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