-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Operating System and Recovery
- My HP Stream Laptop , when I start up shows an error in a bl...

Create an account on the HP Community to personalize your profile and ask a question
12-15-2019 05:26 AM
When I start up my computer it shows an error on a black screen that says: Boot device not found, please install an operating system on your hard disk.
I just try to open the recovery mode whit F11, but tough appears a text that says F11 recovery mode in the lower left corner nothing happens and the screen says another time the same error. Can anyone help me??
12-17-2019 04:09 PM
I have gone through your Post and would like to help
Please restore the BIOS back to default settings and check if that help
-
Turn off the computer and wait five seconds.
-
Press the Power button to start the computer and repeatedly press the F10 key to enter the BIOS setup menu.
-
On the BIOS Setup screen, press F9 to select and load the BIOS Setup Default settings.
-
Press F10 to Save and Exit.
-
Use the arrow keys to select Yes, then press Enter when asked Exit Saving Changes?
-
Follow the prompts to restart your computer.
If the issue persists run a Hard drive Test to confirm the Hardware Functionality
- Hold the power button for at least five seconds to turn off the Notebook.
- Turn on the computer and immediately press Esc repeatedly, about once every second.
- When the menu appears, press the F2 key.
- On the main menu, click Component Tests and Hard drive
Keep me posted how it goes 😊
If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
KrazyToad
I Am An HP Employee