-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Operating System and Recovery
- My HP laptop became extremely slow after windows 10 reset

Create an account on the HP Community to personalize your profile and ask a question
05-16-2019 02:19 AM
My laptop is less than a year old, it has a 1tb harddisk and 12gb Ram.
Less than 10% of the hard disk space is used.
I recently reset my laptop since i had issue with some app.
After reseting it it became extremely slow.you could compare it to a laptop with 1gb ram and i am honestly not exaggerating.Please gelp me resolve this issue
05-16-2019 08:08 AM
You caused the slowness by doing the reset. How? Read on ...
With a Win10 PC, you're going to experience a variety of problems not typical of the older PCs.
First is sluggishness. You may experience a very slow PC at times because Windows Update (WU) is hogging your PC, searching for, downloading, and installing updates -- to bring your PC up to the most current version of Windows.
Second is fan noise. That's directly related to fan speed, which is the result of processor heat, and WU is known to drive up the processor load -- sometimes to 100%. That can cause the fan to run loud and continuous for some time.
Third is disk usage. WU can easily force the disk usage to 100% and and keep it pinned there for some time. That's because it wrote WU files to the drive, then it turned around and read them, then it overwrote existing Windows System files. All of that takes a lot of disk usage to complete.
These processes are compounded by Win10 because new Win 10 patches coming out nearly every Tuesday. Since you can't stop Updates like you did with Win7, this means you're going to get updates, regardless of what you do.
IF you do a reset on your PC, you only make matters MUCH WORSE -- because Windows will start all over again with the Updates, since you reset your PC back to the date it was manufactured. This will slow it down even more.
To find out what version and build of Win10 your PC is running, do the following:
1) enter "cmd" (without the quotes) into the search area and select the Command Prompt option
2) enter "winver" into the command window (again, without the quotes)
3) the most current Win10 version (as of 4/2/19) is v1809 Build 17763.503.
If yours is older than that, most likely WU is hogging your PC trying to update it.
Some folks have been told that resetting your PC will fix this. but, if you reset your PC, you only make matters WORSE! Why? Because you will reset Win10 back to the original version that came preloaded on the PC and that will restart Windows Update all over again.
To disable WU temporarily, do the following:
1) Enter "services" in the search area (again, without the quotes)
2) When the window opens, scroll down until you see Windows Update
3) If it say Running under status, that indicates that WU is running
4) To change that, double-click on that task, select Stop under the Service status, and then Apply
5) That should stop WU -- and you should see an immediate improvement in performance
If not, then WU is not the problem.
WU will restart itself automatically later on, so you basically have no choice than to bear with it until it finishes.
I am a volunteer and I do not work for, nor represent, HP