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- HP Community
- Notebooks
- Notebook Operating System and Recovery
- My HP laptop isn't responding at all

Create an account on the HP Community to personalize your profile and ask a question
09-14-2017 02:01 AM
09-14-2017 02:57 AM
Try hard reset your notebook.
Remove the battery and press power button for 5 seconds then insert battery again and try to restart the PC.
If it doesn't help you then it might be serious hardware issue.
09-14-2017 05:06 AM - edited 09-14-2017 05:09 AM
step One remove the BIG battery , see it run all AC power all day long, does it>? do tell.?? this is FIRST. on all LT made.
dv4-5110TX
what OS, windows 10? really.
its old DV4 are old but not too old 2012 is year, I think.
responding at all" means.
power does not stay one?
screen is 100% dead, not even the classic, "hit ESC to enter setup's see for 5 years.
fan inside is dead?, dont blow, or vents packed in lint and overheats fast.?
CD tray eject works, ?
BEEP CODE errors heard or caps lock key flash codes seen (Morse code like?)???
The Bios keys are dead ?, power on press ESC to enter bios, is that DEAD? it prompted you for 5 years. this.????
that is true dead, , or just OS dead. ?? only>>
can you boot to Linux, stick or CD>? it's free to make and use on any PC, and can do lots of tests using it.
DAY1:
this pc came with Windows 7 or 8 new, never W10 and is not certifed from w10 by HP. (means support, for 7/8)
so how did it magically get to w10? be nice to tell that story first, no?>
- free upgrade ICON from MS, clicked
- Fresh loaded w10 from MS?
- or what, way? booted from DVD, way, from what media, do tell please.
changing to W10 makes the F11 recovery key (HP) now dead. or other bad effects , ill not delve into now.
the support page is here but DOES NOT COVER W10 , AT ALL, SO LOTS OF WORDS THERE WILL BE DEAD WRONG.
09-14-2017 05:47 AM
I lastly used my laptop after I put it as sleep I took it to a friend's house on my arrival a I started it up but it signals a HDD error (5) and ask me to perform system test but the test isn't box through since 4 days and rather displays a failure message please I need ur help
09-14-2017 07:01 AM
wow alex
you hyjacks OP post , why do that? , start your own post;. gee?
HDD problem. no OS stated, is that helpful ?
HDD problem of W10 told you the hdd is bad it is. end story
if you dont believe W10 SMART HDD tests, then run crystal disk smart, see it is bad.
end story again.
alex, all HDD fail, not one used every day last for 10 years, some go dead, and the reset go 1/2 dead./
if the smart shows. errors here, the HDD is bad,
see C6 parameter here, 0 good not zero bad.
end story end hdd , l
sorry OP, ignore this post.... and continue yours, op
12-16-2019
12:42 PM
- last edited on
12-16-2019
12:58 PM
by
Cheron-Z
Hello did you get a solution for that issues ? i have the same issues also in my computer and i think to buy a new original activation key for my windows from [edit]
12-16-2019 12:59 PM
Thank you for posting in this thread. Unfortunately based on when the last response was made, I have closed this thread to help keep comments current and up to date. We recommend starting a new thread for your issue by clicking here.
To be more helpful with your post, you can add key information if you desire:
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