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HP Recommended
HP EliteBook x360 1030 G2

The backlights on my HP EliteBook x360 1030 G2 Product Z2W66EA is broken.

The laptop powers on, I am able to vaguely see the contents on the screen if I hover a torch over the screen.

Can the screen  backlights be replaced without replacing the entire screen?
The laptop is out of warranty, has anyone had their backlights replaced?

1 REPLY 1
HP Recommended

Here's a video from HP Support about diagnosing the issue of the laptop starting but having a black screen instead of any display:


https://www.youtube.com/watch?v=sj6kYmT7GLs



I am a volunteer and I do not work for, nor represent, HP
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