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05-04-2024 03:41 AM - edited 05-04-2024 03:44 AM
Product: HP EliteBook x360 1030 G2
The backlights on my HP EliteBook x360 1030 G2 Product Z2W66EA is broken.
The laptop powers on, I am able to vaguely see the contents on the screen if I hover a torch over the screen.
Can the screen backlights be replaced without replacing the entire screen?
The laptop is out of warranty, has anyone had their backlights replaced?
1 REPLY 1
05-05-2024 11:10 AM
Here's a video from HP Support about diagnosing the issue of the laptop starting but having a black screen instead of any display:
https://www.youtube.com/watch?v=sj6kYmT7GLs
I am a volunteer and I do not work for, nor represent, HP
This video is updated https://youtu.be/wx8CS44fin4 In this video, you will see how to fix an HP laptop with a black screen. If you can hear the fans and hard drives when you turn on your laptop but the screen remains black, follow the steps in this video to try resetting the laptop. Learn how to ...
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