-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Operating System and Recovery
- My HP laptop says "Boot Device Not Found, Please install an ...

Create an account on the HP Community to personalize your profile and ask a question
Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
It has been a while since anyone has replied. Simply ask a new question if you would like to start the discussion again.
01-18-2025 12:41 AM
Operating System: Microsoft Windows 11
Hello, I have a HP model 15-dy1124nr and when I try to turn it on, it simply goes to a black screen and then says "Boot Device Not Found, Please install an operating system on your hard disk. Hard Disk (3F0)." Additionally, when doing diagnostic tests, most of the tests pass but it says that "Short DST is not available." I am not very tech savy but I tired many things like legacy support and setting up a usb boot device and doing windows troubleshooting on my computer (though I may have done that part a little incorrectly). Can anyone please help on what to do or if my computer is unfixable. If so, is there any way to get the data off of it?
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for?
Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.