My Hp chrome book just caught fire,

[Pwright12232560]

My 12 year old daughters HP Chromebook just had flames coming out the hinge area when she turned in on and has burnt up the screen, it has now been put in the garden as i am worried it will catch fire or explode. What should i do next?

[Dragon-Fur]

@Pwright12232560 

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[KrazyToad]

@Pwright12232560

Welcome to HP Support Community

I understand your concerns and frustrations

I will escalate your case to HP's regional escalation team and a case manager will get back to you

Please check your Inbox

Thank you

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