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HP Recommended
ProBook 450 G6
Microsoft Windows 10 (64-bit)

hello,

first I am a gamer yesterday when I'm Playing my Keyboard Key ( D ) Has been broken and I fix it but he Has been broken AGAIN!

so I fix it again and it looks like new so when I play or press it it broken and fix and  broke so I don't know what I do so please

and it Keep Broke Again and Again HELP me fix it (and please don't tell me go to any place to fix it)

the rupper inside the key is perfect and this flat thing is perfect too so I don't know why it broken

and Thanks.

her is a picturemy keyboard.jpg

 

3 REPLIES 3
HP Recommended

@Play_YT 

I understand your issue, but I do not know what you expect US to do from here about this.  We have no way of repairing any hardware fault with your PC.

 

Additionally, this is just self-help Community staffed mostly by volunteers and we are not authorized to deal with warranty, service or equipment replacement issues.


So, if what you want is for the keyboard to be replaced, you will need to contact HP Customer Support.

 

HP International Support: http://welcome.hp.com/country/w1/en/support.html

HP Phone Support: https://www8.hp.com/us/en/contact-hp/ww-phone-assist.html



I am a volunteer and I do not work for, nor represent, HP
HP Recommended

😞  you mean no hope in this good keyboard cause 1 key is broke; please if you have anything I will do it

and thanks for your respond and time and bye.

HP Recommended

@Play_YT 

I answered your question and told you that you need to contact HP Customer Support to get assistance for this as there is nothing WE can do for you about this.



I am a volunteer and I do not work for, nor represent, HP
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.