cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
Highlighted
New member
1 0 0 0
Message 1 of 2
55
Flag Post

My Laptop is not starting

HP Recommended
HP Laptop 15q-dy0001AU
Microsoft Windows 10 (32-bit)

Hi! Automatically my laptop BIOS got updated and post which laptop is not starting. Have tried restarting laptop by pressing start button for 30 seconds still not positive result. 

1 REPLY 1
Highlighted
HP Support Agent
HP Support Agent
6,609 6,611 259 405
Message 2 of 2
Flag Post
HP Recommended

@roshan70111 Welcome to HP Community!

 

I understand that the laptop is not starting.

 

Please perform the below steps and check.

 

1) Shutdown the computer.  

2) Turn the computer back on again and repeatedly tap on the ESC until a Startup menu appears.  

3) Press F10 once for BIOS.  

4) Press F9 for BIOS defaults.  

5) Press F10 to save and exit.  

 

Keep us posted,

If you would like to thank us for our efforts to help you, 


Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 


Have a great day!

Reply
0 Kudos
Be alert for scammers posting fake support phone numbers on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation