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‎05-25-2020 10:26 PM

HP Recommended
Product: HP Laptop 15q-dy0001AU
Operating System: Microsoft Windows 10 (32-bit)

Hi! Automatically my laptop BIOS got updated and post which laptop is not starting. Have tried restarting laptop by pressing start button for 30 seconds still not positive result. 

1 REPLY 1

‎06-02-2020 02:40 PM

HP Recommended

@roshan70111 Welcome to HP Community!

 

I understand that the laptop is not starting.

 

Please perform the below steps and check.

 

1) Shutdown the computer.  

2) Turn the computer back on again and repeatedly tap on the ESC until a Startup menu appears.  

3) Press F10 once for BIOS.  

4) Press F9 for BIOS defaults.  

5) Press F10 to save and exit.  

 

Keep us posted,

If you would like to thank us for our efforts to help you, 


Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 


Have a great day!

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