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My Notebook gives electric shock while using with connected charger.

HP Recommended
Pavilion x360
Microsoft Windows 10 (64-bit)

I have using this notebook for upto 2 months, and i realise a vibration when i smoothly rubbed the surface near the keyboard. At the time my laptop is charging, I thought at first itself it may be a electric shock, so i removed the charger and did the same. No vibration (electric shock) is absorbed. My friend too bought the same varient of notebook, so i asked her to do the same. She also summarised that she feeled some vibration when connected with charger. What can i do to overcome this problem. Any service is needed for my laptop ? , i have active warrenty card Or else any steps that myself can did to overcome this problem ?

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Message 2 of 2
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HP Recommended

Hello @Kiruthick101 


If your device is in warranty, you are entitled to a free support.

You should contact HP Support via phone/email/web/WhatsUp, etc... and report the problem there. Here is how to reach to the support department >>


** I am an HP employee *** I express personal opinion only *** My location: Europe *** HP Expert - Volunteer
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