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- My Notebook gives electric shock while using with connected ...

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12-06-2020 08:27 PM
I have using this notebook for upto 2 months, and i realise a vibration when i smoothly rubbed the surface near the keyboard. At the time my laptop is charging, I thought at first itself it may be a electric shock, so i removed the charger and did the same. No vibration (electric shock) is absorbed. My friend too bought the same varient of notebook, so i asked her to do the same. She also summarised that she feeled some vibration when connected with charger. What can i do to overcome this problem. Any service is needed for my laptop ? , i have active warrenty card Or else any steps that myself can did to overcome this problem ?
12-07-2020 03:04 AM
Hello @Kiruthick101
If your device is in warranty, you are entitled to a free support.
You should contact HP Support via phone/email/web/WhatsUp, etc... and report the problem there. Here is how to reach to the support department >> https://support.hp.com/in-en/contact-hp
*** HP employee *** I express personal opinion only *** Joined the Community in 2013