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HP Recommended
HP Pavilion x2 - 10-n155sa (ENERGY STAR)
Microsoft Windows 10 (64-bit)

I have had to reinstall Windows 10 but I can't find recovery media anywhere. The touch screen no longer works. Can anyone help with a solution or a pointer to where I might find recovery media please?

HP 10-n155sa

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

hi

check drivers here 

https://support.hp.com/us-en/drivers/selfservice/hp-pavilion-10-x2-pc/8499312/model/9014789

 

if nothing to do, check if you can use the cloud recoveryif nothing to do, check if you can use the cloud recovery

https://support.hp.com/us-en/product/hp-pavilion-10-n100-x2-detachable-pc/8499312/model/9014789/docu...

 

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was this reply helpful , or just say thank you ? Click on the yes button
>Attention
A bios update, as well as various manipulations that can be proposed here, is not without risk!
Be aware that if you are offered to do so, it will be at your own risk, the computer may become unusable, think about it

Please remember to mark the answers this can help other users
please click on the accept as solution button if message provided an answer to the problem




Desktop-Knowledge-Base
Windows 11 22h2 inside , user

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View solution in original post

3 REPLIES 3
HP Recommended

hi

check drivers here 

https://support.hp.com/us-en/drivers/selfservice/hp-pavilion-10-x2-pc/8499312/model/9014789

 

if nothing to do, check if you can use the cloud recoveryif nothing to do, check if you can use the cloud recovery

https://support.hp.com/us-en/product/hp-pavilion-10-n100-x2-detachable-pc/8499312/model/9014789/docu...

 

--------------------------------------------- Signature ---------------------------------------------
was this reply helpful , or just say thank you ? Click on the yes button
>Attention
A bios update, as well as various manipulations that can be proposed here, is not without risk!
Be aware that if you are offered to do so, it will be at your own risk, the computer may become unusable, think about it

Please remember to mark the answers this can help other users
please click on the accept as solution button if message provided an answer to the problem




Desktop-Knowledge-Base
Windows 11 22h2 inside , user

------------------------------------------------------------------------------------------------------------
HP Recommended

Worked a treat, thank you.

HP Recommended

you' re welcome  @Dennis1954123 

 

--------------------------------------------- Signature ---------------------------------------------
was this reply helpful , or just say thank you ? Click on the yes button
>Attention
A bios update, as well as various manipulations that can be proposed here, is not without risk!
Be aware that if you are offered to do so, it will be at your own risk, the computer may become unusable, think about it

Please remember to mark the answers this can help other users
please click on the accept as solution button if message provided an answer to the problem




Desktop-Knowledge-Base
Windows 11 22h2 inside , user

------------------------------------------------------------------------------------------------------------
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