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HP Recommended
HP Pavillion
Microsoft Windows 10 (32-bit)

While working and listening to tunes through my PC via Youtube, my PC has repeatedly 1) started making a very loud humming sound then 1)switches to the attached blue screen and 3) shuts down after about a minute of collecting data. 

 

It restarts with no problem then I receive a message that asks if I want to restore my last Chrome session. It used to happen sporatically, but is now taking place more often (several times a day).Error ScreenError Screen

1 REPLY 1
HP Recommended

@DH215

Welcome to the HP Support Community

 

Let's perform a power reset (or hard restart) clears all information from the computer's memory without erasing any personal data.

 

Click on this link: https://support.hp.com/ph-en/document/c01684768 to Power Reset your Laptop.

 

If the issue fixes, update the notebook using the HP Support Assistant.

 

HP Support Assistant helps keep your HP computer in working order by finding updates and providing troubleshooting tools. 

 

Click on this link: https://support.hp.com/in-en/document/c03467905 for Using HP Support Assistant.

 

If the issue persists, Perform a System restore using this document: https://support.hp.com/in-en/document/c03327545 

 

Keep me posted, how it goes!

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

Have a great day!

Cheers:)

Raj1788
I am an HP Employee 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.