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‎03-26-2024 07:46 AM

HP Recommended
Product: HP Pavilion dv6-6c35dx Entertainment Notebook PC

My pc went to black screen with sound after pressing the power button. Cant proceed to anything cause there's nothing on the screen 

Category:
2 REPLIES 2

‎03-26-2024 10:08 AM

HP Recommended

Here's a video from HP Support about diagnosing the issue of the laptop starting but having a black screen instead of any display:


https://www.youtube.com/watch?v=sj6kYmT7GLs



I am a volunteer and I do not work for, nor represent, HP
HP Laptop Starts but No Display | Black Screen | HP Support
HP Laptop Starts but No Display | Black Screen | HP Support
youtube.com/watch?v=sj6kYmT7GLs
This video is updated https://youtu.be/wx8CS44fin4 In this video, you will see how to fix an HP laptop with a black screen. If you can hear the fans and hard drives when you turn on your laptop but the screen remains black, follow the steps in this video to try resetting the laptop. Learn how to ...
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‎03-27-2024 05:15 PM

HP Recommended

I will try it later

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