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‎01-03-2025 07:40 PM - edited ‎01-03-2025 07:43 PM

HP Recommended

Out of nowhere, about 5 days ago, my PC (HP Pavillion Gaming 15ec1000) suddenly shut down. When I tried to turn it back on, it would shut off again after a few minutes or hours. I contacted Microsoft and NVIDIA support, but they couldn't resolve the issue. They suggested it might be due to the NVIDIA GeForce GTX 1650 Ti card. I uninstalled it, and when I tried to reinstall it, the system no longer recognizes it. Additionally, my PC continues to shut down randomly.

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