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- HP Community
- Notebooks
- Notebook Operating System and Recovery
- My PROBOOK 6560b doesn't won't install a O.S. (italian guy)

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11-07-2020 09:21 AM
Hi, I'm an Italian guy, yesterday I open my computer and I saw no O.S. found, please install it. I try to install an Linux OS, Ubuntu and when I start the computer it does the same error, I try to install the first system on this pc, windows 7 pro and it does the same error, what I do to resolve this problem?
Sorry for my English
11-07-2020 12:16 PM
Hi,
you could try performing HP hardware diagnostics at boot and see if there is a problem with the drive
turn off the PC holding the power button
turn on PC
Repeatedly press ESC until startup menu appears and then press F2 to enter diagnostics.
Perform the system test ot hard drive test.
Let me know,
David
11-07-2020 01:02 PM
Yes, i try it 6 times and it see my hdd but when I do the second test it saw 206% complete.
I try to install Ubuntu for the 7 time and I do it but the pc doesn't boot with Ubuntu and it shows me the error:
Boot Device Not Found
Please install an operating system on your hard disk.
Hard Disk - (3F0)
F2 System Diagnostics
For more information, please visit: www.hp.com\go\techcenter\startup
I need this PC to work so I don't know what to do.
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