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- My SSD doesn't show up in bios after bios update

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04-06-2024 02:33 PM
Hello, I've just updated my BIOS (in fact it wasn't me, but the windows update). Now, the main drive (SSD, Samsung PCIe gen 4) doesn't show up and it can't boot to the windows. The solutions I found on the internet keep saying that I need to turn on legacy support but my BIOS doesn't have that option. How I'm supposed to do to be able log in to my windows?
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04-23-2024 11:17 AM
After the SSD was recovered, I saw that the EFI partition was gone which caused BIOS not to be able to boot the windows. here is the tutorial about recreating the EFI partition to boot the Windows:
https://www.tenforums.com/installation-upgrade/52837-moving-recreating-efi-partition.html
but there is the trick, the USB installer doesn't know what drive in the computer You use. You need to add the storage driver (Intel RST Management in my case). Then open the terminal and run setup.exe. Follow the installation process until you can see your storage. Close the setup, and continue following the instructions at the link above.
04-06-2024 06:07 PM - edited 04-06-2024 06:08 PM
Log into the bios and on every page of the the bios, select the default for that page.
Make sure you have secure boot enabled.
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04-07-2024 08:24 AM
Please provide the Product ID for better assistance. Preferably the full product ID including the characters after the # symbol. This code may be needed to find cloud recovery files.
What error are you getting? Some newer systems do not list any drives in bios, instead the boot manager is listed.
Have you run diagnostics?
Tap the ESC key after powering on to run diagnostics and then press F2
Is the disk test listed as an option?
Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it
04-08-2024 03:03 AM - edited 04-08-2024 03:31 AM
There is no cloud recovery at https://d34z73bbtpzgej.cloudfront.net/
Go into the BIOS setup see if it shows Windows boot manager where the picture below shows OS boot manager
what does your boot page options show?
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Have you tried reset the CMOS? There are two ways On way is to hold the power button down for 25 seconds. The other it similar but you hold down the Windows key and the letter v with one hand and turn on the laptop with the other as described here
If none of the above work then
Click here to check warranty
and
Click here for world-wide contact info
Or contact the closest authorized service center
let me know what happens!
Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it
04-09-2024 03:58 AM - edited 04-09-2024 04:00 AM
Many modern laptops do not list the disk drives in the bios. If the BIOS list OS boot manager that normally means the disk drive does not have a bootable partition. If the partition was bootable and recognized It would list the actual boot manager such as Ubuntu or Windows.
I am only familiar with the Rufus and Ubuntu. When configuring the boot USB in Rufus, did you enable UEFI and GPT in addition to enabling secure boot on the laptop?
If it was not configured probably that might be why you cannot boot. Possibly the SSD is in MBR mode instead of UEFI. This is just a guess.
Did you want to install windows 11 or a distro like Ubuntu?
Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it